2868904 Ontario LTD doing business as Drapax Business Solution
Terms and Conditions
Welcome to 2868904 Ontario LTD doing business as Drapax Business Solution and our website at www.drapax.com (our “Platform”). These Terms and Conditions (the “Terms”) constitute a legal agreement between you and Drapax Business Solution governing the use of our Review Management Software (“Services”). We license the use of our Services to you on the basis of these Terms. We do not sell our Services to you, and we remain the owner of our Platform at all times.
About Us
We are 2868904 Ontario LTD, doing business as Drapax Business Solution, headquartered at 663 Wellington Rd, London, ON N6C 4R4 (“Drapax Business Solution,” “we,” “us,” or “our”).
To contact us, please email service@drapax.com.
These Terms were last updated on December 2, 2024, and are the current and valid version.
The name Drapax Business Solution, as well as related names, marks, emblems, and images, are registered trademarks and copyrighted property of 2868904 Ontario LTD.
Consent for Communication
By providing your phone number and email, you grant explicit consent for 2868904 Ontario LTD, doing business as Drapax Business Solution, along with its affiliates, agents, and service providers, to contact you about products or services. This may include automated calls, prerecorded or artificial voice calls, text messages (SMS and MMS), or emails, even if your number is on corporate, state, national, or other do-not-contact lists. Opting out can be done anytime via email.
This consent is not mandatory for any purchase, and standard message and data rates may apply. You also agree to our SMS terms, Privacy Policy, and Terms of Use. All phone and email communications may be recorded for quality and training purposes.
Terms of Use
The provisions set out in these Terms govern your access to and use of our Platform and Services and constitute a legally binding agreement between you and us.
We may change these Terms from time to time and shall notify you accordingly if we do. If you do not agree to the updated Terms, you must stop using our Platform and Services.
License to Use
Subject to your agreement to abide by these Terms, we hereby grant you a revocable, non-exclusive, and non-transferable license to use our Platform and Services as outlined in these Terms.
By registering for an Account, which involves providing us with certain mandatory and voluntary information as required for successful registration and using our Platform, you agree and acknowledge that:
You have read the terms set out in these Terms and agree to be bound by and comply with them.
You are at least 18 years old or legally emancipated.
You shall ensure that all users of your Account abide by these Terms.
You are responsible for maintaining the confidentiality of your Account and for all activities that occur under your Account. You agree that all actions carried out by any person through your Account shall be deemed to be actions carried out by you, and you shall ensure that all persons who have access to your Account are authorized to do so.
We are not responsible for any loss, damage, or liabilities arising as a result of or in connection with the wrongful, fraudulent, or illegal use of your Account.
Right to Modify or Terminate Access
We reserve the right to:
Refuse to allow you to access our Platform and Services or suspend your access without notice or liability.
Remove or edit content on our Platform or affiliated websites.
Change, modify, suspend, or discontinue any portion of the Services, Platform, or related products.
We may notify you if your access is interrupted or terminated, but we are not liable for any resulting technical difficulties or disruptions.
Additional Terms
The following additional terms also apply to your use of our Platform:
Our Privacy Policy
Our Cookie Policy
Free Access
We may make one or more parts of the Services available to you free of charge until the earlier of:
The end of the free trial period.
The date you purchase the relevant Service.
Termination of the trial by us at our sole discretion.
These Terms apply during the free trial period. We may notify you of additional terms specific to the trial, which are incorporated into these Terms by reference.
A2P Messaging Guidelines
To ensure compliance with A2P 10DLC messaging guidelines, we follow all applicable laws and carrier regulations. By using our Services for SMS/MMS campaigns, you agree to adhere to these rules, including providing appropriate opt-in/opt-out functionality for users.
We require that you:
Use only approved templates for your SMS campaigns.
Maintain records of user opt-ins for communication.
Avoid sending any spam or prohibited content as outlined in our Acceptable Use Policy.
Service Fees and Payment Terms
Using our Services may require payment of fees (“Fees”). Fees will be clearly communicated to you via our Platform.
Fees must be paid by their stated due date.
Failure to pay Fees may result in suspension or termination of your Account or access to the Services.
Taxes: You are responsible for any applicable taxes.
Acceptable Use Policy
You may use our Platform only for lawful purposes. You may not:
Breach local, national, or international laws or regulations.
Upload harmful software, viruses, or malicious code.
Limitation of Liability
We are not liable for:
Loss of profits, business, data, or reputation.
Indirect, consequential, or incidental damages.
Our liability is limited to the extent permitted by law.
Jurisdiction and Governing Law
These Terms are governed by the laws of Ontario, Canada. Any disputes must first be addressed through good faith discussions and, if unresolved, submitted to arbitration in Ontario, Canada.
If you have any questions, please contact us at service@drapax.com.